io mi sono iscritto al primo col bonus da 38€
niente bonus...per ora....ho chiesto il supporto alla chat live session e qui cosa mi han detto:
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 15seconds. An operator will be with you shortly.
You are now chatting with 'William'
you: hi William
William: Welcome to VegasSkyCasino Live Support. How may I assist you?
you: I have registrered muy account at your casino'
you: and
you: I've saw the 38€ bonus to try your casino',but in my account I didn't see it
William: May I have your Login name and email address please?
you: yes
you: xxxxxx
you: that was my login name
you: my mail is xxx@xxxxxx.xxx
you: sorry for my bad Enlgish
you: ;)
William: One moment please.
William: Unfortunately, the casinos security system has flagged your account and you are not eligible for promotions. You may still play for Fun or for Real without promotions.
you: why?
William: One moment please.
William: It seems the security system has flagged your account making you not eligible for bonuses. However because I am unable to see the exact cause of this, I will have to send a message to the security department to have them look into this. Once they have reviewed your account, you will be notified through e-mail.
you: thanks,but when?
William: as soon is possible
you: ok William,thanks for your support
you: bye
William: Is there anything else I can help you with?
William: You are very welcome.
William: Have a nice day.
you: thanks very mutch
you: I think there is anything else for the moment
you: bye
Chat session has ended.
come mai?
adesso provo con un altro
Messaggio modificato da zik il 10 February 2009 - 10:15 PM